As of 7/9/2014, you will need to use your full email address to log into your email client. Please check your email settings to ensure you are using your full email address as the account username.
Previously, users were able to log in using just the first part of their email addresses. This will no longer work going forward.
If you have any questions or issues, please contact us via phone at 970.367.7611, or using the web chat in the lower right corner of your browser.
To stay abreast of technical issues at BlueChannel and to receive advanced notice of changes when possible, please follow us on Twitter, or just check this page when you have an issue: https://twitter.com/bluechannelinc.