TLS or SSL Settings

Account Type: POP
User Name: Enter your full email address (example@domainname.com)
Password: Enter your email password
Incoming Mail Server: ssl-domain.bluechannel.com (You will need to replace “domain” with your domain name. Please contact us to verify server name and to activate)
Incoming Port Number: 995
Use the following type of encrypted connection: SSL (if SSL isn’t available or doesn’t work, select TLS)
Outgoing Mail Server: ssl-domain.bluechannel.com (You will need to replace “domain” with your domain name. Please contact us to verify server name and to activate)
Outgoing Port Number: 465
Use the following type of encrypted connection: SSL (if SSL isn’t available or doesn’t work, select TLS)

How to Leave a Copy of Messages on the Server

Mac Mail claims to keep emails on the server for one week by default. If you need to change this setting, follow these steps:

  1. Open Mac Mail
  2. From the main navigation menu, select File -> Preferences -> Accounts
  3. From the Account Settings screen, select the email address that you would like to update
  4. Click the Advanced Tab
  5. Make sure that the Remove copy from the server after retrieving check box is selected
  6. Click the drop-down menu to indicate when Mac Mail should remove your mail from the server. You can also indicate that Mac Mail should remove your mail from the server when you move it from the Inbox to another folder.
  7. Close the Accounts window
  8. When prompted to save your changes, click the Save button.

 

  1. Open Mac Mail
  2. From the main navigation menu, select Mail -> Preferences -> Accounts
  3. From the Account Settings screen, select the email address that you would like to updatemac-mail-account-information-pop-ssl
  4. Incoming Mail Server settings:
    • Incoming Mail Server/Host Server: ssl-domain.bluechannel.com (You will need to replace “domain” with your domain name. Please contact us to verify server name and to activate)
    • Username: please enter the full email address (example@domain.com)
    • Password: Enter your email password
    • Port Number: 995 (you won’t be able to enter this yet)
  5. Outgoing Mail Server settings:
    • Outgoing Mail Server/Host Server: ssl-domain.bluechannel.com (You will need to replace “domain” with your domain name. Please contact us to verify server name and to activate)
    • Username: please enter the full email address (example@domain.com)
    • Password: Enter your email password
    • Port Number: 465 (you won’t be able to enter this yet)
  6. If the Incoming Mail Security window appears, enter the following:
    • Check the Use Secure Sockets Layer (SSL) box
    • In the Authentication drop-down menu, select Password
  7. Save your changes, and your account should now be updated

 

Updating the Outgoing Port Number

  1. Click on the arrows beside the name of the outgoing server (ssl-domain.bluechannel.com) and select Edit Server Listmac-mail-outgoing-server-arrows-ssl mac-mail-outgoing-server-edit-ssl
  2. Select the Advanced Tab
  3. Click on outgoing server to select it
  4. You should now be able to:
    • Edit the Outgoing port number to 465
    • Make sure the SSL option is turned on
    • Make sure you have entered your full email address for the User Name
    • Make sure you have entered your email passwordmac-mail-outgoing-server-settings-advanced-ssl
  5. Click on the Done button when you are finished

 

Updating the Incoming Port Number

  1. Go to File -> Preferences -> Accounts -> Advancedmac-mail-incoming-settings-pop-ssl
  2. You should now be able to:
    • Edit the Incoming Port Number to 995
    • Make sure the SSL option is turned onmac-mail-incoming-settings-advanced-pop-ssl
  3. Click on the Done button when you are finished

How to Leave a Copy of Messages on the Server

Mac Mail claims to keep emails on the server for one week by default. If you need to change this setting, follow these steps:

  1. Open Mac Mail
  2. From the main navigation menu, select File -> Preferences -> Accounts
  3. From the Account Settings screen, select the email address that you would like to update
  4. Click the Advanced Tab
  5. Make sure that the Remove copy from the server after retrieving check box is selected
  6. Click the drop-down menu to indicate when Mac Mail should remove your mail from the server. You can also indicate that Mac Mail should remove your mail from the server when you move it from the Inbox to another folder.
  7. Close the Accounts window
  8. When prompted to save your changes, click the Save button.

Non-SSL Settings

Account Type: POP
User Name: Enter your full email address (example@domain.com)
Password: Enter your email password
Incoming Mail Server: mail.domain.com  (replace “domain” with your domain name)
Incoming Port Number: 110
Use the following type of encrypted connection: None
Outgoing Mail Server: mail.domain.com  (replace “domain” with your domain name)
Outgoing Port Number: 587
Use the following type of encrypted connection: None

How to Leave a Copy of Messages on the Server

Mac Mail claims to keep emails on the server for one week by default. If you need to change this setting, follow these steps:

  1. Open Mac Mail
  2. From the main navigation menu, select File -> Preferences -> Accounts
  3. From the Account Settings screen, select the email address that you would like to update
  4. Click the Advanced Tab
  5. Make sure that the Remove copy from the server after retrieving check box is selected
  6. Click the drop-down menu to indicate when Mac Mail should remove your mail from the server. You can also indicate that Mac Mail should remove your mail from the server when you move it from the Inbox to another folder.
  7. Close the Accounts window
  8. When prompted to save your changes, click the Save button.
  1. Open Mac Mail
  2. From the main navigation menu, select Mail -> Preferences -> Accounts
  3. From the Account Settings screen, select the email address that you would like to updatemac-mail-account-information-pop-nonssl
  4. Incoming Mail Server settings:
    • Incoming Mail Server/Host Server: mail.domain.com  (replace “domain” with your domain name)
    • Username: please enter the full email address (example@domain.com)
    • Password: Enter your email password
    • Port Number: 110 (you won’t be able to enter this yet)
  5. Outgoing Mail Server settings:
    • Outgoing Mail Server/Host Server: mail.domain.com  (replace “domain” with your domain name)
    • Username: please enter the full email address (example@domain.com)
    • Password: Enter your email password
    • Port Number: 587 (you won’t be able to enter this yet)
  6. Save your changes, and your account should now be updated

 

Updating the Outgoing Port Number

  1. Click on the arrows beside the name of the outgoing server (mail.domain.com) and select Edit Server Listmac-mail-outgoing-server-arrows-nonssl mac-mail-outgoing-server-edit-nonssl
  2. Select the Advanced Tab
  3. Click on outgoing server to select it
  4. You should now be able to:
    • Edit the Outgoing port number to 587
    • Make sure the SSL toggle is turned off
    • Make sure you have entered your full email address for the User Name
    • Make sure you have entered your email passwordmac-mail-outgoing-server-settings-advanced-nonssl
  5. Click on the Done button when you are finished

 

Updating the Incoming Port Number

  1. Go to File -> Preferences -> Accounts -> Advancedmac-mail-incoming-settings-pop-nonssl
  2. You should now be able to:
    • Edit the Incoming Port Number to 110
    • Make sure the SSL toggle is turned offmac-mail-incoming-settings-advanced-pop-nonssl
  3. Click on the Done button when you are finished

How to Leave a Copy of Messages on the Server

Mac Mail claims to keep emails on the server for one week by default. If you need to change this setting, follow these steps:

  1. Open Mac Mail
  2. From the main navigation menu, select File -> Preferences -> Accounts
  3. From the Account Settings screen, select the email address that you would like to update
  4. Click the Advanced Tab
  5. Make sure that the Remove copy from the server after retrieving check box is selected
  6. Click the drop-down menu to indicate when Mac Mail should remove your mail from the server. You can also indicate that Mac Mail should remove your mail from the server when you move it from the Inbox to another folder.
  7. Close the Accounts window
  8. When prompted to save your changes, click the Save button.